Because AgentHub Ghana offers a curated, exclusive listing service that begins immediately after payment, we use a strict no-refund policy.
1. No Refunds After Payment
All subscription fees, advertising fees, and premium upgrades are non-refundable, even if:
- The agent changes their mind.
- Business conditions change.
- Agent decides not to proceed.
- Listing is suspended due to violation of terms.
- Agent does not generate leads.
This is because resources are used instantly to create, verify and publish the listing.
2. Refunds Issued ONLY If:
A refund is possible only if AgentHub:
- Fails to provide the service entirely.
- Makes an error charging twice.
- Wrongly deducts a fee (rare).
3. Agent Misconduct
If an agent is removed due to:
- Fraud.
- False information.
- Complaints.
- Breach of terms.
There will be no refund.
4. Expired or Lost Slots
Lost slots due to non-renewal are non-refundable and non-transferable.
5. Changes to Pricing
If subscription prices change, existing agents will be notified before renewal.
This does not affect the no-refund policy.