A Product of Websites & More

AgentHub Ghana (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent and responsible manner. This Privacy Policy explains how we collect, use, store and protect the personal data of users and agents who visit or interact with agenthubghana.com.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information (Provided by You)

  • Name
  • Email address
  • Phone number
  • Business details
  • Social media links
  • Payment information (processed by third-party providers)
  • ID or documentation for verification (agents only)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Pages visited
  • Location (general, not exact)
  • Cookies and tracking data

C. Agent-Specific Information

For agents applying for verification, we may collect:

  • Business certificates
  • Proof of registration
  • Service details
  • Reviews or ratings
  • Logos, images, and listing data

This information is used strictly for verification and listing purposes.

2. How We Use Your Information

We use personal data to:

  • Create and manage agent listings
  • Verify agents and maintain platform safety
  • Provide customer support
  • Improve our website and services
  • Process payments and renewals
  • Prevent fraudulent activity
  • Send important updates, newsletters, or promotional messages (you may opt out)

We do not sell your information to any third party.

3. Legal Basis for Processing Data

We process personal data based on:

  • Your consent
  • Our legitimate interest in providing a trusted directory
  • Contractual obligations (e.g., subscription payments)
  • Compliance with applicable laws in Ghana

4. Sharing of Information

We may share information with:

A. Service Providers

Such as:

  • Payment processors (Paystack, banks)
  • Hosting providers
  • Security and analytics platforms

These partners are carefully selected and compliant with data protection standards.

B. Legal Requirements

We may disclose information if required to:

  • Comply with the law
  • Respond to a legal request
  • Protect our rights or users

We never share agent verification documents publicly.

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your data, including:

  • Secure hosting servers
  • SSL encryption
  • Access controls
  • Regular system monitoring
  • Limited access to sensitive data

However, no system is 100% secure. You use the platform at your own risk.

6. Cookies Policy

We use cookies and similar technologies to:

  • Improve site performance
  • Remember your preferences
  • Analyse traffic and usage
  • Enhance user experience

You can control cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion (where applicable)
  • Withdraw consent
  • Request a copy of your stored data

To exercise your rights, email: hello@agenthubghana.com

8. Data Retention

We retain your data only for as long as necessary:

  • Agent listings remain active while subscription is valid
  • Verification documents are stored securely and deleted if the agent leaves the platform
  • Analytics data may be stored longer for internal reporting

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites.

10. Children’s Privacy

AgentHub Ghana does not knowingly collect personal data from children under 18.
If such data is found, it will be deleted.

11. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with a new “Last Updated” date.

12. Contact Information

For questions or concerns:
hello@agenthubghana.com

AgentHub Ghana — A Product of Websites & More